Re: Accounts Linked but ALL Items are missing

Hey @OverratedMax1,

Sorry for the late reply over the weekend.

If you played Apex on PlayStation, it was linked to an EA account. The first time any EA title is launched from a particular platform it would have you log in with an EA account, which would link your PSN to that particular EA account.

It is not possible to transfer any progress from one EA account to another, so by unlinking your PSN from that prior EA account and connecting it to the current one instead, you've lost access to whatever was unlocked on the previous EA account.

This would just be due to unlinking the accounts and has nothing to do with the October date mentioned. Regardless of whether an account was unlinked before or after that date, it's the act of unlinking that causes progress to be lost like this.

In that case you'd need to re-link your PSN to its previous EA account to try recovering that progress. If you create a new case here and select Game Support > The EA app > I want to update my EA Account information, you should be able to get in touch with the support team so they can assist with the re-linking if necessary.