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Community Manager

Re: Ask que Apex merging issue

Hi @LokeScry,

You mentioned merging your Xbox account to your PC account. The only way to do this would be to unlink it from one EA account and link it to another EA account.

If you don't recall which account that was or no longer have access to it, please get in touch with support so they can check into it further with you.

We would be unable to discuss or change any account details here on the forums.

5 Replies

LokeScry
1 year ago
So you mean that i have an account where all my stuff is just that idk where it is?
EA_Mako
Community Manager
1 year ago
Hey @LokeScry,

That's right. Your Xbox account would have already been linked to an EA Account the first time you launched Apex or another EA title.

So, if you had linked it here when Cross Progression took place, it would have been moved away from the account where that progress was already located. Trying to find and re-link the original platform(s) back would be the best way to see if anything can be restored.
LokeScry
1 year ago
@EA_Mako I cant remember or think of an ea account... Maybe my gmail but thats linked i guess to the account...
LokeScry
1 year ago
Do u know if i can check that somehow. Beacus i might actually have some old gmails i have used for my Xbox. And how do i transfer them to my account if i found them?
EA_Mako
Community Manager
1 year ago
Hi @LokeScry,

You'll need to contact support as mentioned above if you're having any trouble recalling which account was used, or re-linking the original accounts.