Re: Unable to connect to the EA servers, Battlefield 2042

@AntiCheatWardHi there! I'm also having the same issue and I've ran the command and got OK as response.
I have no firewall rules that are blocking the services.

Here you go sir

Here you go 

@AntiCheatWardIt's always running when the game is running, no issues there. It's also properly stopped when I exit the game.

Here you go boss, attached the MSInfo as promised.

@CLOWNVID-19 Thanks for that, will take a look shortly.

Confirming, when was the last time you were able to play without the frequent disconnects?

I was able to play back in February/March, then I took a break from the game and returned about 10 days ago and since then I'm not able to play.

@AntiCheatWard Any news about the error? ☹️

@AntiCheatWard I was hoping that they fixed the error after this new update, but I still have the same problem.

Hey folks,

Apologies for the radio silence, it's been busy over here & then I had PTO and forgot to follow-up.

Wanted to check in on how this is going and if there's been any change on your side.

Transparently, there's nothing in the application that could error out this way. It's clear that there's something locally going on either on your machine or in your network that's preventing the network traffic going through - and without that network traffic completing, you're not going to be able to play.

This is working as intended - if EA anticheat servers can't see you, you won't get to play Battlefield.  We can't protect the integrity of the game environment if someone can easily evade anti-cheat.

Based on the number of users who experience the same issue you are though, I can't say that there's something wrong on our side.

Can you go to Windows Control Panel and check "Control Panel\All Control Panel Items\Windows Defender Firewall\Allowed apps" and verify that EAAntiCheat.GameService.exe and EAAntiCheat.GameServiceLauncher.exe are both allowed on your networks?

This is not something we can configure for you on our end.

@AntiCheatWardBoth services are allowed there. This is not an issue on our end since no other application or game is affected apart from EA ones.
I've even tried using 3 different ISPs and no, it is not a network issue nor a PC issue on our end.
The issue comes from the AntiCheat itself as the steam ships a wrong version and thus the game tries to use the wrong version which results in the error.
When we try to verify the game files on Steam, there are always 3 corrupted files and all 3 are related to the AntiCheat and, when we click on repair, Steam downloads the wrong versions that aren't up to date.

@CLOWNVID-19

That's unrelated, but I'll explain how that works.

The "Repair" button on the EA app or the "Verify game files" button in Steam is just checking that the files on the disk are the ones that match the manifest file on the CDN for the respective storefront.

EA anticheat self updates independently of the game manifest file. When you are running the "Repair" or "Verify game files" you're just rolling back those 3 EA anticheat files (The EAAntiCheat.GameServiceLauncher.exe and the 2 DLLs for the launcher) back to the version that shipped with that specific game patch.

This is not a meaningful test, of any kind, to determine that the files are in a bad state. It's just a basic CRC match of the file on disk to the file on the storefront CDN. Of course they won't match.

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The issue you're experiencing is 100% a networking issue. It's either in your network or in between your network and ours.

But we can be sure that it's not an entire internet issue, as you've correctly pointed out that you can access the game, but you still get disconnected.

You can communicate with the game, but not our backend, which points to a configuration or networking issue with your machine. I can confirm that players from the same physical location in the world are playing just fine, so it's definitely not a regional or routing issue, to be sure.

I'm happy to help you continue troubleshooting this, if you like.

Next steps would be to grab a pathping to the EA anticheat backend, as well as things like nslookup to ensure that your local DNS cache can look up where to even communicate.

Do you want to keep troubleshooting? 🙂

Here's the nslookup result and I've sent the pathping results to you via private message 🙂

Hello,

I hope you can resolve your issue as I have been experiencing the same issue

Cheers