Re: I can’t see anything inside the penthouse in city living

@novaassistIf you haven't already, try moving your household to another lot, then have them move back and see whether the issue persists. If it does, I'd recommend you move them out again, then try moving a different household into the penthouse to see whether it's still happening (just to narrow down whether it's an issue with the lot or the household).

Edit: Couple more quick questions for you: When you're in Live Mode, do your sims have a little house icon in the corner of their picture on the UI? Also, when you go out to Manage Worlds, does it show the penthouse lot as your sims' home? What you're describing just sounds a lot like when sims visit a residential lot that they don't own, so I'm just wanting to double-check that the game recognizes them as actually living on the lot.