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PugLove888's avatar
PugLove888
Hero (Retired)
5 years ago

Re: These use to be utility bot

@hellcrasher6969 , I am guessing that you are talking about the various utility bots that came with Discover University?  If you Sim does not maintain them and repair them when it is needed, they will be reduced to a pile of junk. ๐Ÿคจ  This is intentional by EA and not a bug, so there is nothing for them to fix regarding this.  So, make sure your Sim keeps the utility bots running in top shape, and do any repairs as are needed! ๐Ÿ˜‡

13 Replies


    1. So your say them just sitting there and not used they will turn into a pile of junk when I haven't even used them yet because of the winter in new crest for the gardening is frozed and when my sim checked them they didn't need nothing yet I so should I keep them in my inventory on my sims and what 
  • PugLove888's avatar
    PugLove888
    Hero (Retired)
    5 years ago

    @hellcrasher6969 , no I don't think they will deteriorate if you aren't regularly using them.  But I'm using all mine that I've made so I haven't tested them while not using them (I have some plants inside, so the gardening bot takes care of them year round). Keep in mind to that the bots can't get wet or else they will malfunction! ๐Ÿคญ

    So, since the bots are new, I will try to troubleshoot. Are you on a console or are you on a PC or Mac?  If you are on a PC or Mac, do you happen to play with any Mods or Custom Content (CC)? ๐Ÿค”  Mods/CC can become outdated especially after EA releases a new patch to the game like they did earlier this week.  If you use them you will have to test to see if they are causing the problem and then find which one is the culprit, delete it and see if the maker has made a new version that is compatible with the most recent game patch to replace it. And also you will need to delete the local thumb cache.package file , because otherwise bits of corrupted data might remain even if you delete the broken mod or CC item. ๐Ÿ˜ž

    So, if you use Mods/CC please do all of the following in order:

    1) Move the Mods Folder to your desktop

    2) Delete the  localthumbcache.package file in the game folder. (This is very important!) ๐Ÿคจ

    3) Fix you game in Origin by logging in and go to Library, then right-click on The Sims 4 and choose the "Repair Game" option from the list.  Wait until Origin finishes repairing all your packs and not just the base game. If you are on a Mac it will only repair the base game. Do not add your Mods folder back yet! 

    4) Now, when you turn on your game again, it will create a new mods folder that will be empty.  Check to see if your game is now working without mods/CC.

    5) Now you can try adding back items from your Mods folder one at a time checking your game each time to see which item is causing your game to not work properly.  If you have a lot of items, you can try the 50/50 Method, testing in batches.  

    The CC creators will usually update the CC items and Mods after these updates, so when you find out which one is the culprit, you can get the updated version from whoever made that item of CC in the first place.  You should try these steps anytime you have problems in your game to rule out CC/Mods problems.  It is the responsibility of the Mods/CC creators to update their items anytime EA releases a patch/update, and it is the responsibility of the people who use Mods/CC to make sure they are using the most recent version, which should be from this week.  

    Once you have deleted all outdated mods/CC you can then add your Mods folder back to your game! ๐Ÿ™‚

    If this doesn't help, or if you don't use Mods or CC then the problem is something else, but we have to rule out any Mods/CC conflicts first! ๐Ÿ™‚

    There is also this Bug Report. https://answers.ea.com/t5/Bug-Reports/OPEN-DU-Cleaner-Bots-disappearing-into-a-pile-of-rubbish/td-p/8595367  If this is your problem you can click the Me Too button on the first post.  This helps them know how big of a problem this is. ๐Ÿ˜‡ Also you can add your experience at the end of the thread. But it is still best to rule out any mods or CC problems! ๐Ÿคจ๐Ÿ˜‰





    Please update us on your situation ! ๐Ÿ˜‡

  • hellcrasher6969's avatar
    hellcrasher6969
    5 years ago

    I'm just getting tired of ea ignoring me and other ps 4 players when ps 4 players report it with video and pictures of the bugs to them they only only fix what the want and not what needs to be done these quick fixes it's like putting a new coat of paint to a rusted car with out sanding and saying its fix now I speak for all ps 4 players who spend money to enjoy a game that we can't even play now this been going on for month and still not fixed at all we do what they say click me too for what reason when they dont fix it when they know it's a old game and it's going to need a repair but in stead they turn a deaf ear to us like we dont matter but once the pc breaks down they get a repair but not us we have to wait  until they are ready to fix it but ps 4 stay silent so ea feels they dont need to fix it 

  • jaxandel's avatar
    jaxandel
    5 years ago

    @hellcrasher6969 wrote:

    I'm just getting tired of ea ignoring me and other ps 4 players when ps 4 players report it with video and pictures of the bugs to them they only only fix what the want and not what needs to be done these quick fixes it's like putting a new coat of paint to a rusted car with out sanding and saying its fix now I speak for all ps 4 players who spend money to enjoy a game that we can't even play now this been going on for month and still not fixed at all we do what they say click me too for what reason when they dont fix it when they know it's a old game and it's going to need a repair but in stead they turn a deaf ear to us like we dont matter but once the pc breaks down they get a repair but not us we have to wait  until they are ready to fix it but ps 4 stay silent so ea feels they dont need to fix it 


    I'm on PC and they don't fix ours immediately!  They ignore us for a while too! EA should take a break from adding more packs and fix some bugs that came with Eco Lifestyle!

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @hellcrasher6969

    Are you looking for help in this forum or just wanting to rant? If you're looking for help did you read the link to the bug report PugLove888 posted directly before your last message?
  • Ok so I guess pc and ps 4 are feeling the same it's been broke for months and still not fixed and spreading like a wild fire is you home inventory lagging and spreading to you sim edit too

  • Yes I did read and do me too like I did for the last feel months and still no repair like ever one else also been getting ignored by them 

  • RandomBuzziness's avatar
    RandomBuzziness
    Seasoned Ace
    5 years ago

    I'll Me Too that Bug Report as well. I'd love to see more upgrades be available for Bots, like making them waterproof so they don't break every time it rains and perhaps making them solar-powered if you have the Eco Lifestyle pack.

  • hellcrasher6969's avatar
    hellcrasher6969
    5 years ago

    I would love to see a lot of thing like getting on the game and not worry about the build house inventory and the SIM edit  not lagging and my SIM starting something and actly finish it instead of me got to keep putting on the same thing over and over And get and vets to work harder and not ignore the animals and the tables not resetting it self when ever the animals go on the table and all lots not lagging and upgraded babies farming and new skin tones and better hairs but do you think we are actly going to get it and running smooth well I doubt it's been 3 month and still no repair and none of what we all ask for well I don't see it happening at all all we can do is hope and wish for it even when the vets are high in skills but do anyone actly have Faith in ea doing it I don't think so but we can all hope they fix it fully but we need more to stand up and report it including pc Xbox. And ps 4 with a few of us they going to contue ignoring us and giving us a deaf ear and bots not breaking after the Sims newly made them 

  • PugLove888's avatar
    PugLove888
    Hero (Retired)
    5 years ago

    @hellcrasher6969 , but it is still important to Me Too the Bug Reports.  If a bug report only has 3 Me Toos and another has 248, EA is going to be more worried about the one that has more Me Toos! ๐Ÿคจ

    But it still takes time to fix all these bugs, especially the ones that are harder to reproduce!  That is why sometimes you will see a Bug Report that says "needs saves" .  If you see one of those, and you have a save that has that bug happening, then please submit it as that could be of great help!  ๐Ÿ˜‡