Forum Discussion

Hero

Re: Invisible face texture glitch

@Crozess First thing we should try is seeing if there is a remnant issue from the Mods/CC you removed. Please try the following:

Exit your game then exit Origin. Please delete the Mods folder from your 'The Sims 4' folder. Then delete the localthumbnailcache.package file in your 'The Sims 4' folder. Also delete any other folders in the 'Sims 4' folder with word cache in the name. (When you restart the game it will automatically create a new, fresh Mods folder.)
Next please run a game repair [ Open Origin, click 'Game Library' then right-click Sims 4 > Repair Game ]. Make sure to let it run until it has completed all repairs (it will do the base-game first, then run through each of your expansions/packs). After that, please see if the issue has stopped.

Please let us know how it goes. Thanks!

SheriGR ☕ – I don’t work for EA

Psychotps
Seasoned Ace
6 years ago
@SheriGRI'm seeing the same thing. It's rare doesn't happen very often, so far it's only happened to spellcasters for me. It's not CC, I haven't added or removed any in a long time.
It doesn't look like a texture problem, they don't have a face. No textures are selected at all. Was the first thing I checked. Bad skin? They didn't have one selected. It's easily corrected by taking them into cas and selecting a new face. Selecting a new texture doesn't help, they need a face first before the textures/skins can apply.
So far for me it's only been auto generated spellcasters.
SheriGR
Hero
6 years ago
@Psychotps Hmmm... You said, "It's not CC, I haven't added or removed any in a long time." That fact in-and-of itself would not eliminate the possibility that one or more may have become broken/glitchy with a patch or some other change in the game. That doesn't necessarily mean it is the case with what you're seeing in your game, though. That does sound frustrating!