Re: EA needs to support chromebook users.
@orangejuice0987 EA has always made it very clear that Sims 4 runs in Windows and macOS (and on consoles), and that other OSs are not supported. (What Steam does with compatibility layers is that company's business and entirely optional.) The studio doesn't need to support Chrome OS, and it's unlikely it will at this late date.
It's the user's responsibility to check their current or prospective computer against their games' minimum requirements. The fact that you didn't do so is unfortunate but isn't EA's fault or EA's responsibility to fix.