Most likely you just need to completely whitelist ME:A and the Saves folder for ME:A in your anti-virus. Usually there are two lists, one for scanning and the other for total ignore....you want the total ignore lists.
Nothing really jumped out in your DxDiag, as you have ConanExiles issues with StackHash and some other issues with other programs listed at the end.
i completely turned off my anti virus, (and firewall to be sure) and restarted my computer, tried to launch and got the same issue ☹️
i'm confident something is broken, as i've had other problems in the past with certain EA titles as well, (Dragon Age 2, and Crysis 3, and ME:A all have the same problem for me). then there are other EA games that work just fine such as ME:LE or any Battlefield game. it's very puzzling and aggravating for sure, it's like my computer picks and chooses what it wants to play lol
it's very puzzling and aggravating for sure, it's like my computer picks and chooses what it wants to play lol
Don't worry, if it is not suddenly gained a consciousness this is unlikely. 😉
Please preform a clean boot and test the Game in clean boot mode.
Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
Make also sure that your GPU & CPU are not overclocked.
@itsjustfuture wrote:
i completely turned off my anti virus, (and firewall to be sure) and restarted my computer, tried to launch and got the same issue ☹️
Most Anti-Virus automatically launch and come back online if you restart your computer. So if you turned off the Anti-Virus and then restarted your PC, then likely it was fully functional again when you tried to play. So you either have to disable it and try, whitelist it and try or in some cases people have said they had to uninstall it to get the game to work(which I think they just didn't know how to properly whitelist the game, saves and sometimes Origin as well).
As @holger1405 posted, a strict clean boot can help figure out the issue, as there are several programs that can cause this issue, and Anti-Virus is simply the most common.
i have gone through and completely white listed every program and file related to origin, EA desktop, ME:A, literally anything i could find, and nothing has helped in the slightest.
like i stated previously, i am at a complete loss, i have done everything i can think of and cannot find what is preventing certain EA games from launching. and EA support team can't either ☹️ very upsetting.
Did you performed the clean boot?
from /checkhealth: No component store corruption detected.
The operation completed successfully.
from /restorehealth: [==100.0%==] The restore operation completed successfully.
the operation completed successfully.
from sfc/scannow: Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at windir/Logs/CBS/CBS.log. For example C:/Windows/Logs/CBS/CBS.log. For offline repairs, details are included in the log file provided by the /OFFLOGFILE flag.
do you want/need to see the logs as well? after all of that i attempted to launch the game again, same problem persists.
Copy findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt into the prompt of the command prompt. > ENTER.
i know I'm very late on this issue, but like you , Andromeda worked fine for me until I installed the MELE edition and then andromeda does exactly what your pc is doing so you're not alone, I just feel like EA, is so incompetent. Like, I have to make sure to launch Origin when playing Madden but when playing mass effect have to make sure to close out of origin and open the EA desktop. I mean, come on here EA. What kind of crap is this? Can you imagine Bethesda or Ubisoft have two different launchers for different games and you have to log in and out of the correct one every time? NO i cannot because they are decent companies.
unfortunately i never solved the issue and never got to replay it, i still glance at it every time i browse game pass games and wonder if i can figure it out this time, but ultimately i gave up.
it’s a shame that this game (which most people hated) is losing playability so people are unable to play it/replay it and potentially change their opinions. especially with a new title in the works.
I have this issue as well and no way to resolve it. I feel like they just made it so noone can play it to avoid any further hate coming upon it.
Got this too, been trying a range of different ''fixes'' from across the internet, but still not working. I've logged 152hrs into this game in the past. But now no longer works. Even worked fine the other day, but no longer boots.
Community Manager@TheIrishGael @JediKnightVulcan Can you provide us more info on what is happening with your specific game? Any screenshots of any errors as well if you receive any.
Zero errors. I decided to rollback to windows 10. And now it boots perfectly.
Community Manager@TheIrishGael I am glad to hear it is working for you now! If you run into any other errors, let us know!
Cheers!
I have the same problem. The stupid EA app says: Launching game...but nothing starts. I have played the game just fine last night, and today when I come back home I wanted to play. Nothing. I tried reinstalled the game...nothing. What the hell is going on? I have 376 hours put into the game.
I know it is not my computer since last night it was working perfectly fine. Any ideas?
How come the Mass Effect Legendary Edition works perfectly fine but Andromeda is not? I have reinstall the game and nothing. The EA app stays in Launching game .... and nothing happens?
