Actual Reason for "GAMEPLAY ENHANCEMENT" Ban wave

Midnight9746​ I didn't realise, I just thought I sort of replied to the post instead of making a new one but I really appreciate the response. Lets see what support has to say. 

My issue with the current appeal system is that it feels like it being reviewed by AI - in my appeals I explained everything that might have caused it and I got the rejected within a very short period of time, like 12 hours. Since alot of users who were unbanned also claimed their appeals were initially denied and only after visiblity they got their accounts back. Lets see how it goes, I'll update here asa I get a response.

This is all I could write. Thanks again for forwarding these posts to proper people. I hope we get some sort of resolution. Cheaters would just and get a new account but for me and other legit players it feels like a stab in the back - really dissappointed.

bmwv10 wrote:

I am very confused why my post got merged with SadPotatoes post

bmwv10​ My bad, the posts looked similar/related, so I had merged the threads, (both of you were talking about third party devices and such).

Your thread was unmerged as well, (and it is your original post, not your repost).

SadPotatoX wrote:

I think you might have accidentally done it. This happened to me yesterday. You can delete your comment and make a new post.

SadPotatoX​ No, that was me as well, (not a moderator though), as for your post, it was because it was about bans, so it was put in the "what to do if you've been banned" thread since that's been the place for the recent ban related threads, (which would draw more attention to it as well).

When you had reposted your thread, it was clear that you wanted it to stand out on its own without the added attention of the other thread, so I had replied to this one instead.

SadPotatoX wrote:

I just post my 10th appeal. 

As this seems to be a pattern recognition ban, there is unfortunately not much I can provide to dispute this. I think I'll probably lose my account. I again deny that I used any of the XIM or Chronos or scripts anything similar devices to play Apex. 

That is a shame, unfortunately there isn't anything more that you could do besides maybe wait to see if the unban wave for your account was just delayed as I'm not even sure if all the false bans were reverted yet or not.

SadPotatoX wrote:

@michelrespawn​ @EA_Mahonia​ @RecursiveFlux​  I would really appreciate if EA staff can help me with this - I know you guys can't unban but you guys must let EA know how many people are complaining. I know some of them may be Cheaters who own these devices but most of them are not. These devices are not cheap and whoever has it won't bother writing here as they can always make a new account.

From what I know of, those 3 EA Staff Members are not involved with anything related to Apex, and the EA Staff Members who are do already know about the threads as its been forwarded to them many times, (and I'm sure they had also seen the threads on their own as well).

Like with the other false ban related threads, this one was also forwarded.

I just post my 10th appeal. 

As this seems to be a pattern recognition ban, there is unfortunately not much I can provide to dispute this. I think I'll probably lose my account. I again deny that I used any of the XIM or Chronos or scripts anything similar devices to play Apex. 

michelrespawn​ EA_Mahonia​ RecursiveFlux​  I would really appreciate if EA staff can help me with this - I know you guys can't unban but you guys must let EA know how many people are complaining. I know some of them may be Cheaters who own these devices but most of them are not. These devices are not cheap and whoever has it won't bother writing here as they can always make a new account.

I didn't I have never seen your post before. 

bmwv10​ I think you might have accidentally done it. This happened to me yesterday. You can delete your comment and make a new post.

I wasn't even replying to you lol some moderator must have merged my post as a reply to yours. I posted mine as an individual post. 

Hi, Midnight9746​ I am very confused why my post got merged with SadPotatoes post as these two are very different topics. I was addressing how to avoid drops in revenue due to banning thousands of accounts as those players are also clients. As well as avoiding flooding the lower rank lobbies with smurf accounts which would negatively affect the new players. 

​I would disagree with youbmwv10​  here. And my effort to highlight this issue does not include these people. If they used external devices and they got banned I 100% support team’s decision to ban them permanently. 

Using any sort of cheats or hacks that gives you an unfair advantage is unfair to the people who put thier precious hours into the game. I think this permanent Ban is a good thing for Apex. I would like this game to be around 10 more years and this is a move in the right direction. 

What I am asking is fair appeals for account that didn’t cheat. I for one did not use any scripts, hardware or anything mentioned in the positive play charter but I am still banned. If anti cheat solely detected cheating on behaviour then these accounts need a proper review. Alot can change in our lives as humans and casual players don’t have the consistency of a streamer. Sometimes I play 1 hour and sometimes I sink a whole day into it.

I think my account was flagged cause I suddenly started playing more and did much better than in my previous matches. I was simply putting more hours into the game and with a better mouse. And since I left my job, I had more time as well (I have a remote job now)

SadPotatoX​ To my understanding, if an account was falsely banned due to the new detections, the account would had already been unbanned, (however I'm not sure if EA/Reapawn had gotten around to unbanning every account that was falsely detected).

As for the parameters and thresholds, that I don't know anything about, but I'd imagine its something that is constantly being improved.

bmwv10​ Respawn had said that any account confirmed to be cheating will not have their appeals approved.

In other words, if a player cheats, they are choosing to permanently losing their account with no exceptions.