I know I shouldn't be writing this here, but I really have nowhere else to go.

I am writing to formally appeal the ban on my Apex Legends account which occurred approximately 1.5 years ago. I believe this was an erroneous ban resulting from unauthorized access to my account.
Shortly before the ban, I had logged in from a public internet cafe in Brooklyn. I suspect my credentials were compromised there, as someone else may have used my account with cheating software. This would explain the sudden ban despite my being a legitimate player.
The following points strongly support my innocence:My lifetime K/D ratio is only 0.4, clearly demonstrating poor performance inconsistent with cheating ,I exclusively play supportive characters Loba and Lifeline I have invested substantially in Apex Coins and skins I can provide evidence of irregular login locations .I've been wanting to return to Apex Legends. I'm confident a review of my stats and login history will confirm my account was compromised. 

I sincerely apologize for having to write this on here ， but the other department has not responded to any of my previous four emails, all of which were rejected. To the best of my knowledge, I have definitely not modified game files or added any extra content to my files.