Re: What to do if your Apex Legends account got banned or suspended

Recently, my Apex Legends account has been banned. The reason given was "Gameplay Enhancement", but I have never used any cheats or third‑party software at all. I have appealed to EA official support multiple times, but all my appeals were rejected.

Yesterday, I noticed that the penalty record on my EA account has disappeared, yet my Apex account is still banned. This has left me without any way to appeal again.

I really don’t know what else I can do. I love this game so much and have put a lot of time, effort and heart into it. All that has happened recently has left me feeling really disappointed and heartbroken. I truly need help.