Thanks Pandareno - yeah it is the classic pass the buck. I tried a few more times with EA support but got a similar 'not much we can do' response. Just thought I would check back in and let you know on the official "Rose Gold" thread 🙂
I also notice that Prime Gaming isn't even offering anything for Apex now - perhaps that opens up EA to sell past skins now that the deal seems to be over.
I think Apex could really benefit from offering past rare skins on an extremely lucky/rare basis for getting them. Either ->
1) Use heirloom shards to pick ANY past skin (ie. from collection events, prime gaming, or just the regular store/recolours). The average person would say "but who would pick an old skin over an actual heirloom or prestige skin? But also, nobody could deny that anything that's rare would still remain rare with this approach.
2) Have an extremely small (0.01%) chance at getting past skins/banner frames that are no longer offered on legendary+ drops in random packs. Again, it would keep things super rare, but it would get certain people with the means buying a lot more packs.
If anyone is concerned around their precious skin being available to anyone acquiring through these methods, I would think fear not - the chance is so rare, you still won't see hardly any additional people with them. However, it could be done by only offering skins/items that are for example >2 years since release as a "Rare chance to attain vintage skins" approach.
I think if announced properly, both of these methods would be fair to anyone, given there is an equally super rare chance, and strangely it would generate a lot of extra revenue for the game, and the large majority of people would enjoy the possibility and keep more people interested in the game for longer I think.
I for one would buy packs almost endlessly until I have those skins if it were possible.