Unknown banned

Hey Sae0205​,

Unfortunately we can't help with bans here on the forums. If you want to raise an appeal, I'd recommend reaching out to our terms of service team. They'll be able to take a look into this for you.

I tried to find a way to contact them but I found out I can't talk or seek help from anyone. if you have a way or any point of contact I could reach to please let me know. I would be very appreciate too.

Sae0205​,

There are steps in the article I shared that explain how you can raise an appeal. I'll share the relevant part here in case you're having trouble accessing the article:

The best way to appeal is to use the Penalty History tool and select the violation you want to appeal. You’ll see more details like the penalty type, the reason for the violation, and the current status of your appeal. 

1. Go to the Penalty History tool and sign in with your EA Account.
2. You’ll see a list of violations under the Your violations section on the summary page. Select the violation you want to appeal by clicking the Review button. 
3. You’ll see more details of your violation on this page. If you haven’t appealed this violation yet, you can click Appeal and follow the on-screen steps to submit your request.