Wrongful Account Ban Issue Affects Many New Apex Players
I’m a total newbie to Apex Legends. I downloaded the game on May 21, 2026, yet my account got banned just three hours after I started playing. I have never used any cheating programs whatsoever. I came across this game online, instantly took a liking to it and decided to start playing. Unfortunately, I got banned shortly after logging in. I’ve noticed plenty of players around me have run into the exact same problem. Such unfair restrictions are keeping countless new players from joining the game. I sincerely hope the official team can look into this matter seriously and fix the issue.
Hey RdeRRock,
If you feel an action was placed on your account incorrectly, you'll need to create an appeal with these steps so our Terms of Service team can take another look. They'll have the tools and records necessary to review this for you.
If you have already appealed once, you're welcome to appeal again and a different member of the ToS team will review the situation again. We are unable to make any changes or discuss details of your account here on the forums, but please keep an eye on your case history page once that appeal is created and the ToS team will reach back out once that review is complete. Thanks!