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Physicalfoot6's avatar
Physicalfoot6
3 years ago

0x887A0006 - DXGI_ERROR_DEVICE_HUNG

I am still getting this error almost every time I play the game. I have tried everything from installing the game on steam and origin, update drivers, going back to old driver. I have update my chipset driver and my bios. Nothing is working. Has anyone found a fix to this issue. I cannot play the game anymore. Thank you.

6 Replies

  • XHelperZ's avatar
    XHelperZ
    Hero+
    3 years ago

    @Physicalfoot6 

    I've heard from some that the new NVIDIA driver was the cause of it.

    It's important to properly clean up the unstable driver, as reverting to an older version might still bring instabilities because the newer driver doesn't usually get "completely" removed.

    It's recommended to use DDU to clean up any drivers before installing the proper driver.

    I'd recommend using DDU in this case and then reverting to the previous driver that was working fine.

  • SPLODGE0007's avatar
    SPLODGE0007
    3 years ago
    @Physicalfoot6 I used to get this alot. You have 2 options really :

    1) Limit your core clocks - Move them down by 5% until the game is stable
    2) RMA your GPU and or get a different one

    I was getting this on my 6700XT, I RMA'd it as it was 18 months old and got a 75% refund, I then added £120 and got a 6900XT.
  • Ash_is_Ace's avatar
    Ash_is_Ace
    3 years ago

    So this started happening in season 15 and is still happening now in season 17, and from my testing over almost a full year is it not the driver cause the driver the acer Nitro 5 rtx 3050 came with never had this error before season 15 but after it started it have it, even on the latest driver it's the same error.  fix it please i want to play the game so bad, but this error T_T

    by the way spot shadow detail was bugged at low from season 15 too

  • 5678334324324's avatar
    5678334324324
    2 years ago

    i open apex legends and get crash in lobby in game in settings everywhere 
    First the bushes and grass start to  shine and then game is crashing and i get this reason "0x887A0006 - DXGI_ERROR_DEVICE_HUNG The application's device failed due to badly formed commands sent by the application. This is as design-time issue that should be investigated and fixed" 
    I tried to play on origin/steam - download game again and it's doesn't work 

  • y6okns0xq0dl's avatar
    y6okns0xq0dl
    2 years ago
    I really hope this post gets taken serious even by people who do not have this error since Apex is the only game this happens to. This error has put us through hell trying to fix it.
     
    I’ve been losing my mind over this error "0x887A0006" that's been plaguing my friend from playing since day one until today where I was so fed up I wanted to make a larger post than just forum posts which we have done over the years. The game launches fine, but then it just randomly crashes out of the blue at any point in the match. Every. Single. Time.
     
    What's even more frustrating is the lack of a clear fix. There are so many posts online dating back to the launch to this year about possible fixes with many comments left disappointed.
     
    We've all tried the basics like updating drivers, verifying game files and playing with firewall settings. We rolled back drivers, driver reinstall with DDU, GPU clocking up and down, disabling XMP. Also resetting the PC bios and reinstalling Windows. We also messed with the registry before the reinstall which is one of the things you probably shouldn’t do. Never had something work at all and this took so so many hours of us testing.
     
    This would make you think it’s an hardware issue, but the kicker here is that this issue seems to be ONLY happening to Apex Legends. No other game on his list pulls this stunt. It's been years and we tried every solution under the sun except buying a new PC. He has an NVIDIA 1080, which isn’t great, but this problem also persists for people with current high-end cards. It’s a difficult situation since the fix is not consistent. And sometimes it works for a day or two for some but it always comes back.
     
    We have been looking at fixes for this for so long now and there are more players really frustrated with this problem. So, Respawn, if you're listening, please give us some hope or help. Because we really love playing the game when we play it at my home (he uses my brothers PC), but since he lives really far away it’s been so difficult to get together.
    We were angry but now we’re just sad that these many hours we put into trying to fix this from time to time. We never had any result whatsoever and Respawn never addressed this or fixed it. 

    Thank you for reading, we’re just completely clueless.
     
    For the problems solvers. This is the error and I included some attachments of stuff that happened during the crash:
    > Engine Error 0x887A0006 - DXGI_ERROR_DEVICE_HUNG
     

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