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CF_SnipeMastery's avatar
CF_SnipeMastery
Rising Novice
9 months ago
Solved

0x887A0007 - DXGI_ERROR_DEVICE_RESET

My apex keep crashing and I've tried a few things in my command prompt and restarted and shut  down my pc but its still happening "commandline: "D:\Games\steamapps\common\Apex Legends\r5apex.exe" -s...
  • Midnight9746's avatar
    Midnight9746
    9 months ago

    @CF_SnipeMastery For now, try one or more of the following:

    - Repair your game's files:

    - Steam: Go to your game library and click on Apex Legends, then click on the gear icon near the right side of the launcher, (below the game's artwork banner). Now, click on "properties", then "installed files", and then lastly, "verify integrity of game files".  

    - Reinstall the game
     
    - Clear Game/Launcher Cache:
     
    - Steam

    Note: Steam doesn't exactly have a way to clear the game's cache, only a way to clear the download cache, but it might help.

    - Repair your system's files:

    - Open the Command Prompt in administrator mode

    - Type, "DISM /Online /Cleanup-image /Restorehealth" (without the quotes), and wait for it to finish.

    Note: DISM stands for "Deployment Image Servicing and Management tool". It often repairs Microsoft related files, such as issues with Window apps. Some problems with the next file checker can only be fixed after running this one first.

    - Now type, "sfc /scannow" (without the quotes), and wait for it to finish.

    Note: sfc stands for "System File Checker". This one will repair system files, (such as important Windows drivers).

    - Lastly, restart your PC.

Midnight9746's avatar
Midnight9746
Hero+
9 months ago

@CF_SnipeMastery For now, try one or more of the following:

- Repair your game's files:

- Steam: Go to your game library and click on Apex Legends, then click on the gear icon near the right side of the launcher, (below the game's artwork banner). Now, click on "properties", then "installed files", and then lastly, "verify integrity of game files".  

- Reinstall the game
 
- Clear Game/Launcher Cache:
 
- Steam

Note: Steam doesn't exactly have a way to clear the game's cache, only a way to clear the download cache, but it might help.

- Repair your system's files:

- Open the Command Prompt in administrator mode

- Type, "DISM /Online /Cleanup-image /Restorehealth" (without the quotes), and wait for it to finish.

Note: DISM stands for "Deployment Image Servicing and Management tool". It often repairs Microsoft related files, such as issues with Window apps. Some problems with the next file checker can only be fixed after running this one first.

- Now type, "sfc /scannow" (without the quotes), and wait for it to finish.

Note: sfc stands for "System File Checker". This one will repair system files, (such as important Windows drivers).

- Lastly, restart your PC.

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