Forum Discussion

OkcThunder1992

Seasoned Rookie

3 months ago

Solved

1 players in queue

Every time I log into apex legends I try to start a match the loading screen always says 1 players to queue. I don't have any penalties nor violations in it so I was wondering why it is saying this c...

launching

Midnight9746
15 hours ago
revetizes wrote:
@EA_Mari @Midnight9746 pls help me i have same problem

revetizes As I've mentioned to RixxFixxFire1717, I'm unable to directly help.

However, (and I'm talking to you too RixxFixxFire1717), I was just told that players who still have the 1 player in que issue would need to reach back out to the EA TOS Team, (and for the players who had already done so before in the past, (and were told that there wasn't an active ban), please contact the EA TOS Team as well if you are still having the issue).

The above is also for:

KatagamiXD

xodlfzxcv

vueltaronica

and anyone else having the same issue

Hopefully everyone can get the issue fixed on their accounts.

RixxFixxFire1717

Seasoned Novice

2 days ago

EA_Mari Midnight9746 Pls Help me :/

The restriction affects all online modes in Apex Legends. I cannot enter Ranked, Duos, Trios, Mixtape, Firing Range, LTMs, or any other mode.

Simple explanation of the problem:

After my ban was lifted, my account no longer works online at all.

Every time I try to play, the game gets stuck at “Queue: 1” and never loads into a match. It is impossible for me to enter any mode.

To make sure, I tested another account on the same console and with the same internet connection — that account works perfectly fine. This clearly shows that the issue is not related to my connection or my console, but solely to my Apex Legends account.

Since the problem started immediately after the ban was lifted.

Midnight9746

Hero+

2 days ago