200 ping in Random games Copenhagen

Hi,

I also live in Copenhagen and have the same problem. 200+ ping every second game. otherwise 30 ping.
I have seen other forum posts, seems to be a Denmark specific problem.

Its very consistent and annoying.

Hi @whadamigunnado @HenrikPoggerson 

Does this seem to happen at a certain time of day, or a certain day? Also if you haven't already can you try the following to see if anything chages?

• Connection and Advance Connection Guides 
• Change TCP/IP Settings 
• Untick the options in LAN Settings (make sure nothing is checked under Proxy Server) 
• Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  

Hi,

Thanks for your reply.

To answer your questions and give you some more information.

1. I have done basic connection optimization steps.

2. What exactly should I change about TCP/IP?

3.No proxy

4. I will change my DNS to googles and see if that helps.

But I also have been doing some research, and I can tell you some relevant information.

1. Many people in copenhagen with otherwise rock solid connections and ping have this issue

2. It is only in Apex Legends

3. It is only with the provider yousee.dk, affecting those with both coaxial and fiber connections
4. Yousee service has no other problems with other games, is only Apex specific. I have seen somebody has raised this issue to them, they replied that its unfortunate, asked if it could be the games servers. But it seems like this is only an interactive effect between Apex Legends network demands and Yousee network.

5. Connections to the same Apex server region will yield different results in different games, e.g. same server gives 20 ms ping in one game, and a steady 220 in the next game. My bother plays with me online, same region. He will have 20 ping, me too, and then the next game he will again have 20 ping, while I have 220. But when I ran a speedtest for my connection in that moment when my game showed 220 ping, I have 2ms ping to nearby data center
6. Changing Apex server region does not help

I am trying to figure out if it happens on specific days or at specific times, keeping a log for a while. For now what I can say is that its irregular, but very frequent. e.g. 1 bad game, 1 good game, 1 bad game.... or 10 good games in a row, then all of a sudden I cant get rid of 220 ping.

I can guarantee that in theory my internet is insanely reliable and rock solid. Speedtests to nearby servers usually give me 1 ping and never more than 3.

Well im from Denmark aswell, not Copenhagen though, but still I've been having this problem for a couple of seasons now. Its only in Apex this problem exist. Im playing CS:GO, DOTA, Rocket League and other games which constantly connect to different servers with no problems. 

Its happens randomly, sometimes I can have 3-4 games with normal ping of 30-50ish and then boom 200+ ping all game (Reconnecting, Alt-Tab, Changing Resolution, Changing Datacenter, nothing helps). Sometimes its one good game and one bad, I've also tried having multiple 200+ ping servers in a row.

Not sure what causes this, and no idea how I should fix it. Duo queueing with a Friend from Denmark aswell who never has this problem.

Yeah, it is Apex's servers just being annoying towards Copenhagen, a VPN fixes it, but still an annoying solution, because it worsens ping, and you have to remember to put it on

Hi, @EA_Illium 

I tried all your fixes, nothing helped.
I also determined that it happens at any time of the day or even night.
I determined it doesnt happen with other games.
I found a lot of people complaining about Apex ping in random games in Copenhagen since last year.
Please fix, its really bad. 220 is crazy when im on fiber.

I just moved to a new location in Denmark and the problem still persist. Its still only in Apex Legends this is an issue. I really hope you guys will look into this, its really frustrating like every 3rd or 4th game is with 220+ ping...