It would be impossible to say @Xx_DruGru_xX, if the issue starts again then the best thing to do is to speak with your ISP and see what they can recommend.
Darko
Community ManagerHey @carodjah issues with packet loss point to a network or ISP issue. If your ISP routing to certain IP addresses is resulting in packet loss then I'd recommend speaking with your ISP.
Darko
hi @EA_Darko
I’m wondering what I’m supposed to call and talk to my ISP about? I have all ports forwarded that are listed by EA’s help site, I only EVER experience packet loss issues in Apex Legends, and only EVER when connected to the STL or Dallas data centers, I’m connected via ethernet as directed, and our ISP is a rural fibre provider. What would I ask or explain to the level 1 tech support agent on the phone to solve this issue?
This isn’t an ISP issue. It’s a bug. If my friends and I, all with different ISPs, experience the same issue, only on this game and nowhere else, not even on other EA games, it’s not a network issue. We even get it at the exact same time when it does happen.
I understand why you think it’s a network issue @EA_Darko , but you’re just going to have to trust me on this. Thanks.
Community ManagerHey @Xx_DruGru_xX and @carodjah the best thing to do is to speak with your ISP and work with them on improving your connection.
Darko
It’s clear this isn’t going anywhere. This is either a server issue or a bug; my 300mbps Ethernet that never drops out for anything isn’t the issue here.
I appreciate you trying to help @EA_Darko , but unless there is some other solution you would like to offer, we should end this thread here. Thanks.
