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Eggfiend's avatar
3 years ago

Absolutely INSANE constant crashes since Season 14 launched

Did not crash a SINGLE time during the entirety of Season 13. The moment Season 14 launched, I've been CONSTANTLY crashing to the desktop with no error. Once every couple games, sometimes twice a game.

This is the information from the most recent crash dump I have.

SYMBOL_NAME: r5apex+221213

MODULE_NAME: r5apex

IMAGE_NAME: r5apex.exe

STACK_COMMAND: ~18s; .ecxr ; kb

FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_AVRF_c0000005_r5apex.exe!Unknown

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

IMAGE_VERSION: 1.0.0.0

FAILURE_ID_HASH: {65a0863e-9f39-f1b8-ae76-8a8c41275454}

Followup: MachineOwner

Now, I'm going to list every single thing I've done:

1) Reinstalled Apex Legends through Steam, and verified integrity of game files.

2) Deleted the Saved Data folder for Apex, and rebuilt it by launching the game again.

3) Tweaked pretty much every video setting possible both in Apex and AMD settings.

4) Rolled back AMD video drivers, as well as updating to new optional build, neither worked (per recommendation on forums).

5) Ran a complete CCleaner scan.

6) Updated Intel chipset drivers (per recommendation on forums).

7) Updated and flashed MSI BIOS (per recommendation on forums).

8) Tried different framerate caps with +fps_max 80, +fps_max 160, +fps_max unlimited, etc.

9) Tried increasing the paging file from default to custom (per recommendation on forums).

10) Made an entirely different Windows local account and attempted to play on that (per recommendation on forums).

11) Tested current RAM using Windows Memory Diagnostic tool.

12) Enabled/disabled the XMP profiles in the motherboard bios (per recommendation on forums).

13) Disabled all internal case RGB lighting (per recommendation on forums).

14) THINKING IT COULD HAVE BEEN MY PROCESSOR OVERHEATING, REAPPLIED THERMAL PASTE AND PURCHASE A TOP OF THE LINE AFTERMARKET CPU FAN

15) PURCHASED AN INSTALLED AN ENTIRELY NEW GRAPHICS CARD FROM AN ENTIRELY DIFFERENT MANUFACTURER (NVIDIA RTX 3070), AND INSTALLED THOSE LATEST DRIVERS
16) COMPLETELY FORMATTED MY CURRENT SSD, AND REINSTALLED WINDOWS FROM SCRATCH, INSTALLING ONLY APEX LEGENDS ON THE NEW INSTALL

I don't ever know right away because it will seem fine for a couple of games, but then bam, RANDOM crash with seemingly NO consistency, always in a different situation.

I have spent over $1,000 trying to fix TRY TO PLAY ONE (YES, LITERALLY ONLY ONE) GAME. Every thing else I've played on this PC has worked smooth as butter, EVEN APEX LEGENDS BEFORE SEASON 14.

I don't know what the everlasting **** Respawn did this patch, but this is seriously becoming an unfixable problem, even after all of my desperate measures. Please, for the love of god, can I get somebody from Respawn to even acknowledge this?

12 Replies

  • I've waited over a month...

    Decided to play after the mid-season split update to see if anything got fixed. After a whole day and a half of not crashing, thought it could have been finally over.

    But NOPE. Crashed near the end of ranked match last night, and then crashed during the second game today.

    Again, THIS IS THE ONLY GAME THAT CRASHES and I have upgraded MULTIPLE PC PARTS to try to fix this. WHAT CHANGED IN SEASON 14? There has to be a way to figure this out, because I'm losing it.

  • Like two weeks without a crash 

    But right now i have a HARD RESET again

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