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TheBlackFalcon6's avatar
TheBlackFalcon6
Rising Newcomer
7 days ago

Account bugged, then missed cross progresson merge, now have 2 accounts. Help

Hello all! been playing apex on and off since season 1. mainly on xbox. about a year or so ago around the time the cross progression was releasing. I experienced a bug that glitched and took away all my stats, skins, and currency. As well as blocking changing tabs. At the time i was just getting into pc gaming and figured id just play on steam while i wait for everything to sort out. I stupidly connected a different email and continue playing for a bit. After some time the box bug was fixed, everything was returned to my account and it seemed everything was good. Since I've been playing on pc for a while since i wanted to try to switch my xbox account over to pc and continue to use my stuff. Unfortunately, I cannot seem to disconnect my steam account from my pc apex. and there doesn't seem to be an option to merge or delete my account and now im stuck with a lvl 60 pc account with nothing on it and my lvl 600 something xbox account with years of purchases on my xbox i rarely play. Any help would be greatly appreciated  

1 Reply

  • TheBlackFalcon6  To disconnect your Steam Account from your second EA Account, click here, and sign in with your second EA Account, and go to the "Connected Accounts" tab.

    A few important things to note:

    • Your Xbox progress is stored on its connected EA Account, (which should be your first EA Account).
    • You can sign into the EA App using your first EA Account to continue playing the game from where you had left off on Xbox, (since its linked to the Xbox Account in question).
    • You can also link your Steam Account to your first EA Account, (but only if your first EA Account had never been linked to a different Steam Account before in the past, (as all platform links create a lifetime link)).
    • Both of your EA Accounts themselves can be merged, (but things such as your game progress cannot be merged).
    • To merge your two EA Accounts, click here, (or you can delete your second EA Account by clicking here).