Forum Discussion

New Novice

6 days ago

Account disabled after unban and hack recovery (Error Code EC:10901)

Hello, My EA account was recently unbanned after an investigation related to a hack, but it is now disabled and I can’t log in. I’ve already proven that I am the original owner, and the ban was ...

Midnight9746

Hero+

6 days ago

rayangamer1090 Sadly, bans cannot be handled on the forums as you would need to contact the EA TOS Team.

> EA Help | Get information on EA Account locks, bans, and suspensions

If you are still needing to recover your hacked EA Account, you would need to contact EA Support as recovering a hacked EA Account cannot be handled on the forums either.

> EA Help | What to do if your EA Account has been hacked

kerwood871
New Novice
5 days ago
they don't answer

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