Account Hacked
A few months back my other account seems to have been hacked and had gotten itself banned, Now I am confused what to do with this matter. I have already tried everything EA is telling me to do, they ...
Forum Discussion
EA_Mako
Community Manager
Community ManagerHey officialMHF,
I'm afraid we are unable to review or change any accounts on the forums, as these are public boards and we're not able to verify or discuss your account details here.
If there's an actual account ban, the way to have that reviewed again is via an appeal with the Terms of Service team.
If there are just other details the team needs to confirm before restoring access to an account, you'll need to keep working with the support team to provide that information. You can create a new case or resume a prior case here to get back in touch with support so another advisor can take a look over the situation again.
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