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urban776's avatar
urban776
Seasoned Newcomer
1 year ago

Authentication error code 10000

Hi guys did anyone notice this, this problem appeared to me after the takeover "season 24" update, everytime I am trying to start the the game the lost connection to ea servers (domain eadp authenticationError Code 1000). See ea.com/unable-to-connect for additional information. Error code appears, I tried every solution they said and nothing worked, my internet connection is stable, I am using PS4, please help 😭 😭 😭 

7 Replies

  • Tsuba-1515's avatar
    Tsuba-1515
    Seasoned Newcomer
    11 months ago

    Having the same error right now, have it fixed and gone for you? If so I’d be super happy to know how you’ve managed to do so, gracias 

  • I had the same problem, in my case it was because I had to install a game update, my xbox did not detect the latest update until I restarted it, once restarted I checked for game updates and I installed it, after that no more "domain eadp authenticationError Code 1000", I hope this helps.

    Happy gaming!

  • cie1b's avatar
    cie1b
    Seasoned Newcomer
    1 month ago

    Did you fix I’m down bad disc comedy me from my Internet 

  • cie1b's avatar
    cie1b
    Seasoned Newcomer
    1 month ago

    I’ve not been able to get on the game for over year everytime I load it up, it disconnects me from my internet and I get an error code of 10000. I’ve put over 2k hours on the game and got 2 heirlooms, anyone had this issue ir if someone from ea sees this please help me. Ps5

     

  • EA_Mari's avatar
    EA_Mari
    Icon for Community Manager rankCommunity Manager
    28 days ago

    Hey cie1b​

    Can we ask what recent troubleshooting steps you've tried, if anything?

    This error is vaguely tied to authentication failure, a server connection issue, or a corrupted app cache.

    If you have already repaired files or reinstalled the game, can you try another internet connection -like your phone hotspot - to see if it happens on other networks? Alternatively, check NeoRegion4​  response below 👇as they seem to have fixed it after an update.

  • cie1b's avatar
    cie1b
    Seasoned Newcomer
    27 days ago

    helloEA_Mari​ 

    i have deleted my cache from ps5 and redownloaded it fully disconnects me from my internet when I loaded it up after redownloading. I have tried my hotspot it still doesn’t work. I think my account has been hacked or something. I’ve got so many hours on the game and haven’t been able to play for so long 

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