Account Merge Fail
I have 202 hours on Xbox Apex, no idea what level I am but I got it when it came out and played a bunch, clearly, I have not played the game in years until today. Before they had merging I played on ...
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EA_mplsnow
Community Manager
Community ManagerHey ShimmyKinata,
It sounds like when you linked your accounts, you might've unintentionally unlinked that 202-hour account from the EA account it was initially linked to, which would explain the missing progress per the third cross-progression scenario here.
For context, progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. Because of that, if you link your platform to a different EA account after the merge, you'll lose access to that progress and will need to re-link your platform to its original EA account to try restoring any missing progress.
If you're running into any trouble getting the original accounts re-linked, please contact support directly so they can take a look. Thanks!
also im still talking to support
THAT ACCOUNT HAS NO DATA FOR APEX
which means that my XBOX DATA is gone
and I cant relink til next year WTF
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