Account Reset

Hey NateSturbate​, 

Sorry to hear your progress seems to have been reset. Usually when this happens, it's due to unlinking a platform or linking one to a different EA account. 

Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. If you link your platform to a different EA account, you'll lose access to that progress and it will appear to have reset. Progress cannot be moved between different accounts.

We are not able to make any changes to your account status or progress via the forums, but if something was linked or unlinked incorrectly it may be worth contacting support to see if the original platform can be re-linked. From what I'm seeing here, this particular EA account had never launched Apex on any platform until very recently. Since you've mentioned playing since launch, that progress would be on a different EA account and it'd just be a matter of locating which that was.