Account was innocently banned! Complaint 20 times can't be resolved!
My account was innocently banned! The complaint has not been resolved for 20 times! I have provided all the information I need to provide! My personal data was downloaded from your EA website, and during the days of the ban, the IP address shown in my personal data was not my current address. So you all think my account still has the problem of cheating? Is it because your EA team doesn't trust your official website to provide personal data? I have complained 20 times and the response is still the same, but it doesn't solve the problem. Ask customer service is not let me wait 10 days, 10 days again and again. Each time I wait 10, waiting for the same result! Do you still want me to keep contacting your team to deal with this problem? Do you want me to complain to death about such a problem?
I hope you EA can give us players a reasonable explanation ！！！！！ Don't keep talking about the results! Talk about the process, huh? Can you show me all the evidence of my cheating? If you can't show me all the evidence, why did you ban my account? Why do you think I must be cheating? Where is the evidence?
Translated with DeepL
Hey @PE-lao-gui,
We are unable to review or discuss account bans on the forums, sorry.
All appeals need to be directed to our Terms of Service team using these steps.
If you've already completed multiple appeals and our ToS team has declined to remove an action, I'm afraid that will be final and not something that can be changed further.
