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finn3stm's avatar
finn3stm
Seasoned Newcomer
20 hours ago
Solved

Amped seasonal event item packs not paying out

I have just purchased apex coins, went to purchase items from the amped seasonal collection, selected the option for the 4 pack bundle once for 900 coins and a second time for 1200 coins. I went to open said packs, selected open max to open all at once. When the animation started the game froze and then unfroze, I was given 2 packs worth of content. When I went to open the other 6 I selected open all and upon receiving the content it was all standard pack content not the items within the collection. So I have paid 2100 coins for 2 seasonal items. 

when I raised this to the online support team they told me other players have experienced this but could not share if I would receive any compensation or even if there were to be a fix whether I would get the items I am due. 

  • finn3stm​ Yeah, I'm not a fan of it either because this was in one of my Amped packs:

    finn3stm wrote:

    Back in my day you bought an event pack and got an event item not a random selection of garbage you can craft for free

    Since it was the packs from the Amped event, then you should had gotten 6 items from the wishlist if it wasn't any of event items.

3 Replies

  • Midnight9746's avatar
    Midnight9746
    Hero+
    17 hours ago

    finn3stm​ Yeah, I'm not a fan of it either because this was in one of my Amped packs:

    finn3stm wrote:

    Back in my day you bought an event pack and got an event item not a random selection of garbage you can craft for free

    Since it was the packs from the Amped event, then you should had gotten 6 items from the wishlist if it wasn't any of event items.

  • finn3stm's avatar
    finn3stm
    Seasoned Newcomer
    18 hours ago

    That makes a lot of sense, I’ve just started playing again after not playing for around 2 years. Back in my day you bought an event pack and got an event item not a random selection of garbage you can craft for free 🤣 thanks for the info, final time I’m spending on cosmetics on the game 

  • finn3stm​ Which event did you buy the packs for? 

    I'm asking because if it was the Amped one, that one is all season long and the items you get are mostly drawn from a wishlist pool that is centered around the legends and weapons you had chosen.

    If it was from the Amped Winter Wipeout event, that one is different, (where each pack should of drawn an event item).

    If you were hoping for a guaranteed legendary item, you would need to buy a 4 pack bundle that is offered from within the event's tab.

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