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NxpFann's avatar
NxpFann
Newcomer
3 days ago

Anti-cheat authentication error (4) on Steam – nothing works

Hello EA Support,

 

I'm unable to play Apex Legends on PC (Steam). Every time I try to join a match, I get this error:

"The client is not running the anti-cheat, or has failed the anti-cheat authentication. (4)"

 

SID: 2:1021623:11662379:d7ebe894-9c7c-4371-97ad-579a71f6ec7d

Game version: v3.0.3.65

OS: Windows 11 Pro (build 10.0.26300)

Platform: Steam

 

Steps I've already tried (none worked):

- Repaired EA Javelin Anticheat with EAAntiCheat.Installer.exe ("Install success")

- Verified game files on Steam

- Ran Steam and the game as administrator

- Secure Boot is ON, BIOS mode UEFI

- Disabled Hyper-V, Virtual Machine Platform, WSL, VBS and Memory Integrity

- Disabled Cloudflare WARP (VPN) and AVG Antivirus

- Restarted the PC multiple times

 

Could you please check the anti-cheat authentication logs for my account and this SID?

Thank you.

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