Anti-cheat authentication error (4) on Steam – nothing works
Hello EA Support,
I'm unable to play Apex Legends on PC (Steam). Every time I try to join a match, I get this error:
"The client is not running the anti-cheat, or has failed the anti-cheat authentication. (4)"
SID: 2:1021623:11662379:d7ebe894-9c7c-4371-97ad-579a71f6ec7d
Game version: v3.0.3.65
OS: Windows 11 Pro (build 10.0.26300)
Platform: Steam
Steps I've already tried (none worked):
- Repaired EA Javelin Anticheat with EAAntiCheat.Installer.exe ("Install success")
- Verified game files on Steam
- Ran Steam and the game as administrator
- Secure Boot is ON, BIOS mode UEFI
- Disabled Hyper-V, Virtual Machine Platform, WSL, VBS and Memory Integrity
- Disabled Cloudflare WARP (VPN) and AVG Antivirus
- Restarted the PC multiple times
Could you please check the anti-cheat authentication logs for my account and this SID?
Thank you.