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poshley's avatar
poshley
New Novice
1 day ago
Solved

Apex ban appeals all denied with the same copy-paste reply to every appeal.

My Apex ban appeals keep getting denied with the same template, word for word, even though I’ve included multiple pieces of evidence. Big creators get unbanned within a day or two, but regular players get copy-paste replies. Could someone please take a real look at my case?

  • Hey poshley​,

    Unfortunately we can't help with bans here on the forums. The reason that your responses look so similar is that our terms of service team use a template to respond in order to ensure fairness and consistency between cases. You can try raising another appeal if you'd like, but if they decide that the ban is justified then we won't be able to overrule that here.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey poshley​,

    Unfortunately we can't help with bans here on the forums. The reason that your responses look so similar is that our terms of service team use a template to respond in order to ensure fairness and consistency between cases. You can try raising another appeal if you'd like, but if they decide that the ban is justified then we won't be able to overrule that here.

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