APEX cannot view ban records or submit appeals.

illusiontrot​,

There's a webform in our account locks, bans, and suspensions article that you can use to reach out to them even if your penalty history is empty. We can't look into it here on the forums for you, but it'll get to our terms of service team. 

I previously asked EA customer support, and they clearly told me that the maximum number of account appeals is 14. My first three appeals failed because I hadn't gathered the proper supporting documents, or I only received template replies. But after that, I took every appeal very seriously. I love this game and my game account. Even though a year has passed, I still think about my account. I can't afford to lose it. Please, help me.

EA_QueenBee​ Thank you for your reply, but I only appealed four times. I did not appeal excessively, and I can provide screenshots as proof.

EA_Mako​ pls help me

My appeal attempts have not exceeded the limit. Although I can submit a web appeal, I am completely unable to create a new case. Does this mean that I am entirely rejected by the TOS in this unfair ban? I have gathered a substantial amount of evidence to prove that this is a wrongful ban, but I cannot find a platform to present it. I sincerely request the forum manager to help me, so that the TOS can conduct a manual review for me, even if it’s the last time. All the cases I created before received only template responses, which has left me very frustrated.