Forum Discussion

Barackalackin's avatar
7 years ago
Solved

Apex causing computer to shut down

Intel i5-7600k
Geforce GTX 970

EVGA BR 600 W 80+

Asus PRIME Z270-K

For seemingly no reason while playing Apex my computer shuts itself off. It's not like a crash its as if I had hit the power button on my case its a clean shutdown.

I've been monitoring my temps and my Cpu never goes above 70 and my GPU stays below 75.

I first thought my power supply could be dying as its quite old but this ONLY happens with Apex Legends.

I'm running the latest Nvidia drivers from 2/4/2019. I'm currently downgrading them to see if that helps.

My only thought is that its a bug with Apex but it's such a strange thing I have no idea how to fix it.

if any of you have a suggestion it would be appreciated.

  • Well, it seems I'm boo boo the fool because it totally was my drivers. ig don't use the new Nvidia drivers if you wanna play this game

12 Replies

  • My Computer has been turning off randomly while playing Apex for about 1 month now.  It probably happens about once a day.

    My rig:

    RTX 3080 ROG Strix

    Ryzen 5900x

    ASUS TUF Gaming Plus WIFI X570 Motherboard

    G.Skill 2 x 16GB ram

    NZXT Z73 AIO cooler

    6 fans blowing full blast all the time

    850w thermaltake PSU

    2 SSDs, 1 M.2, 1 HDD

    What I have tried so far to fix the problem with no success:

    Change power strip

    Change outlet

    Remove PCIE Extenders

    Update motherboard firmware

    Update driver chipset

    Repair game

    Apply new thermalpaste on CPU

    Next steps I have in mind to take:

    Swap out the GPU with my other 3080 (founders edition).

    Reinstall Windows.

    Buy 1000W PSU

    Let me know your thoughts as I'm running out of ideas and this is really pissing me off.

  • FOB_OmariusPrim's avatar
    FOB_OmariusPrim
    4 years ago

    Found out it's a hardware issue from my RTX 3080.  I put in my other card in and no crashing.

    Time to RMA.