Forum Discussion

Seasoned Newcomer

9 months ago

Apex Coin and Shard lost

Is anyone else losing their Apex Coin or Shards after the Season 25 split 2 update, which was yesterday, Is this a bug? how do i fixed this? please help me.

Amaz1ng_CAP

Seasoned Newcomer

9 months ago

Yes, It's this account, and I play on PS5 platforms. I had about 4k apex coin and 50 shards, I have 0 after the update.

EA_Mako
Community Manager
9 months ago
Amaz1ng_CAP
Do you have any other emails or accounts that may have been used?

This EA account does not have a PlayStation account linked and looks to have been created very recently, not something that would have been played in the past.

You can check this page to see which platforms are linked to a particular account.