Forum Discussion

Deadmanzz2_0's avatar
Deadmanzz2_0
Seasoned Newcomer
1 day ago

Apex coins purchased on Switch unavailable

I’m really disappointed that my Apex Coins are stuck on Nintendo Switch. I mainly played Apex on my original Switch and had Apex Coins that I had already paid for, but now that the Switch version is no longer supported and I’ve moved to Xbox, I can’t access them. It feels unfair that I would have to purchase a brand-new Nintendo Switch 2 just to access coins I’ve already paid for. If my account, progress and cosmetics can carry over through cross-progression, I don’t understand why my purchased Apex Coins can’t do the same. EA/Respawn should provide a way for affected players to access their remaining coins on their new platform.

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey Deadmanzz2_0​,

    Thanks for the post. Unfortunately for situations like this, Nintendo purchases can only be accessed on Nintendo platforms. 

    We've made those available cross-platform with PlayStation, Xbox, and PC, which share a wallet, but Nintendo platforms have a different requirement. You can see the details on that here, but ultimately there are no current options to make that change, sorry.

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 55 minutes ago
41,609 Posts