Apex constantly lagging (not a WiFi problem)

Hi o22mbwwm6l22​,

I'm sorry to hear about the constant lagging and disconnections you're experiencing in Apex Legends. It's incredibly frustrating to get kicked from ranked matches and receive penalties, especially after you've already tried so many troubleshooting steps like reinstalling the game and resetting your Xbox.

I understand you feel it's not a WiFi issue, and you're right that connection problems can be more complex than just a weak WiFi signal. The issue can sometimes be in the connection path between your console and the game servers.

While we can't investigate your specific connection from the forums, I recommend trying a few more network-specific steps that often resolve these types of issues on console:

• Use a wired connection: If you are using WiFi, please try connecting your Xbox directly to your router with an Ethernet cable. This is the best way to rule out any wireless interference.
• Power cycle your network: Unplug your modem and router for about 60 seconds, then plug them back in.
• Clear your Xbox's MAC Address: From the Xbox dashboard, go to Settings > General > Network settings > Advanced settings > Alternate MAC address, then select Clear and restart your console when prompted.

We also have a detailed guide with more steps you can take to troubleshoot your connection here:

Troubleshoot your connection to EA games

I hope we can help you get back to a stable game.