Forum Discussion

6 years ago

Apex crashes after changing CPU and GPU. Unable to fix.

I had this issue atleast 3 times in the past and I was unable to fix it myself, game updates got rid of crashes but now they're back. PC Spec: i7 10700K, 2080 Super, 16GB RAM, Z490 Tomahawk, game on...

DxDiag.txt98 KB

RNM64506297

6 years ago

@EA_Barry Game crashed on freshly installed windows. I can try turning off HDMI sound once I get home but I think I already installed drivers without nvidia sound driver

EA_Barry

Community Manager

6 years ago

@RNM64506297

Please do use HDMI audio and disable the Realtek.

Reinstall the video drivers with the audio component if required.

Thanks.

RNM64506297
6 years ago
@EA_BarryOkay, I didn't tried that yet. I have realtek drivers installed currently
RNM64506297
6 years ago
@EA_Barry I don't have sound with HDMI audio because I'm on headphones. I installed only realtek, origin and nvidia drivers and game crashed after 15 minutes of playing. Fresh windows with nothing running in the backround, zero overlays etc.. I just don't have any more ideas what to do. I had this issue in the past few times and it fixed itself after game update. There is not a single error anywhere to check what might be causing this, nothing in event viewer, I'm not getting apex_crash.txt in My Documents, not even crash dump anymore. Game freezes for 10s and closes...