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BostonGators's avatar
BostonGators
4 years ago

Apex crashes on startup after last update

Hello, I am using the Xbox Series X.  When pressing A to continue after splash screen, Apex crashes, closes and then boots me back to main xbox home screen.   This only started to happen on update 3...
BostonGators's avatar
BostonGators
4 years ago

Okay I was able to set up a hotspot with my cell phone and got same problem. 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@BostonGators 

Thanks for trying that. Would you mind performing a console reset to see if that helps?

  • BostonGators's avatar
    BostonGators
    4 years ago

    Performed a console reset and the problem still persists.  Thinking it might have something to do with Video settings.   Once Apex became optimized for X|S is when the problems occurred.   I have a  Xbox Series X - Video is set to 4k, TV: Vizio M60-C3  

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @BostonGators 

    Are you using the HDMI cable that your Series X came with?

  • slynginkane's avatar
    slynginkane
    Seasoned Newcomer
    2 years ago

    Did you guys ever figure it out? I’m also having the same problem. 

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