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Wannnted's avatar
Wannnted
7 years ago
Solved

Apex crashing on startup

Yesterday I was able to play without any issues.

I didn't made any changes, today I simply just wasn't able to play Apex, everytime I start the game, I'm unable to get past the black loading screen with the looping red Apex logo in the bottom right, the game just closes, no error message.

I already repaired the game on Origin, uninstalled origin/apex/Microsoft C++.

  • Wannnted's avatar
    Wannnted
    7 years ago
    Not really, the only thing is, I left Origin opened at the my work PC were I had been playing Apex.

    When I got home I had to force log out of Origin and "Log in anyway", that's when the issue started, the next day when I got to my work pc, I had the error, pressed "repair" it got fixed on both ends.

    Perhaps the issue was not closing Origin properly? Who knows.. it's sorted, i'm happy 🙂

6 Replies

  • Wannnted's avatar
    Wannnted
    7 years ago
    I have two accounts, this is only happening on my "main account", on my other account, it's working.
    I tried on a different PC, same thing, only my main account wouldn't work, out of nowhere it started working on the different PC.
    Will try again when I get home.
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @Wannnted 

    Excellent! Were there any steps you took at all that could have possibly helped though?

  • Wannnted's avatar
    Wannnted
    7 years ago
    Not really, the only thing is, I left Origin opened at the my work PC were I had been playing Apex.

    When I got home I had to force log out of Origin and "Log in anyway", that's when the issue started, the next day when I got to my work pc, I had the error, pressed "repair" it got fixed on both ends.

    Perhaps the issue was not closing Origin properly? Who knows.. it's sorted, i'm happy 🙂
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @Wannnted 

    Very strange. It sounds like it could have been related to cloud saves for Origin. (Cloud Storage can be disabled under Origin's Application Settings)

    Anyways, thanks for getting back and glad it's fixed! 🙂

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