Apex cross progression issue
I used to play on ps4 until i changed to xbox and i've been playing for 2 years. Yesterday, i got the prompt for accounts merged but it wasnt merged and i noticed that i didnt connect my ps account t...
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EA_Mari
Community Manager
Community Manager@oytunpamuk Thats because your Xbox was found to be your primary platform.
This is determined by the highest level reached across all of your platforms. Content and Apex Coin balances will be associated with this singular account going forward, only the stats (i.e. progress) of this primary platform will be retained. The stats/progress of the other platforms will no longer be accessible.
Except for some notable exceptions, all content (including unlocked Legends and cosmetics) is available on all platforms regardless of the platform they were originally unlocked on. Exceptions include PlayStation Plus and Xbox Live Gold exclusive content, as well as the exclusive Nintendo Switch Pathfinder skin available to all Nintendo Switch users when Apex Legends launched on that platform. Exclusive platform content of this nature will remain locked to the platform in question.
There is also a small subset of content that is tied to stats, such as Achievement Badges from Apex Legend’s earlier seasons. As we are not merging stats from non-primary accounts, access to these badges through the primary account may be unavailable.
You can see more here: https://answers.ea.com/t5/Cross-Progression/A-Quick-Guide-to-Apex-Legends-Cross-Progression/m-p/13148659#M850
This is determined by the highest level reached across all of your platforms. Content and Apex Coin balances will be associated with this singular account going forward, only the stats (i.e. progress) of this primary platform will be retained. The stats/progress of the other platforms will no longer be accessible.
Except for some notable exceptions, all content (including unlocked Legends and cosmetics) is available on all platforms regardless of the platform they were originally unlocked on. Exceptions include PlayStation Plus and Xbox Live Gold exclusive content, as well as the exclusive Nintendo Switch Pathfinder skin available to all Nintendo Switch users when Apex Legends launched on that platform. Exclusive platform content of this nature will remain locked to the platform in question.
There is also a small subset of content that is tied to stats, such as Achievement Badges from Apex Legend’s earlier seasons. As we are not merging stats from non-primary accounts, access to these badges through the primary account may be unavailable.
You can see more here: https://answers.ea.com/t5/Cross-Progression/A-Quick-Guide-to-Apex-Legends-Cross-Progression/m-p/13148659#M850
Yeah, maybe for him. I had a PS4 account over level 500 with my one and only heirloom and hundreds of hours since launch. Finally got cross progression message that it was working and boom nothing. It says my highest level is the level 56 account I had to just restart on. Thanks guys. Hundreds of dollars, HUNDREDS of hours, THOUSANDS OF GAMES and one loyal fan that literally will never play this game again. I have loved it since it's inception and have continued to love it through all of its changes, yet it decides that all of my hard work and progress, means absolutely nothing. Great game. Glad the store works, those micro transactions need to KEEP COMING BOYS!!!
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