Apex Cross progression popped up but my account wasnt linked

Im still needing your help! Please

Hey @xXRomanXx012,

It looks like your Xbox account was previously linked to a different EA account before being connected to the one you're posting from currently.

Please keep in mind that this will cause your Xbox progress to be lost, as it cannot be transferred from one EA account to another.

Feel free to take a look through the guides below for more information on this situation.

A Quick Guide to Apex Legends Cross Progression - Answer HQ (ea.com)

Now that Cross Progression is here: what you need to know - Answer HQ (ea.com)

In this case it would be best to reach out to support directly so they can make sure the correct account(s) are linked and take a look at any other account issues that may need to be cleared up before you can log in. 

I had the merge account promt pop up, but neither my xbox or pc accounts were linked to anything my xbox account is level 11 and I dont care about anything htats on it all i want to do is play my pc account on my xbox I have now linked them together, but i dont know how to get the promt to show up again. 

I had the cross progresion promt appear, but I didnt have my pc (main) account linked to my xbox, or any other platform my xbox is lvl 11 and I dont care about anything on it all I want to do is have access to my pc account on my xbox and pc at the same time. is it possible to get the promt to merge accounts again?

Hey @FG_Noscope,

There's no way to merge accounts when you're moving a platform from one EA account to another. That progress stays on the EA account where it was originally earned. 

You mentioned your Xbox account was a lower level and you don't care about that content. Do you have progress on a PC account you're trying to keep? 

I logged on to do the cross progression on my pc and went to link my xbox to it but it said error and wouldn't link so i unlinked my xbox from EA then when i tried to redo it it said "Your accounts can’t be linked because your Xbox account R3d Sku1l already linked to your EA Account for e0*****@disabled.ea.com. An EA Account can only be linked to one Xbox account in its lifetime." Is there a way to fix this? and i was trying to make a case for it but i could not find the option to it just kept sending me in a loop and not showing option to make one.

Hello.
According to what you're saying, if my Xbox account was primarily linked to a different email, let's say, for example, Hotmail, and my PlayStation account is linked to a Gmail one, and when cross-progression is announced, I proceed to move my Xbox ID to my Gmail account, where my PlayStation account is linked, it will never be merged because my Xbox account was primarily on Hotmail and now, after the change to Gmail, it won't be.

Hey Mako! 

So when cross progression came out I made the mistake of linking my xbox account to the wrong EA account. Today I was finally able to unlink from the EA account and link it back to the correct account (the one im messaging on). Will it automatically allow me to do cross progression now that it is back linked to the correct account???