Apex cross progression switch to xbox
So I recently spoke with a ea help agent who said I have player security problem that is why I can’t cross progress my two accounts. Can I have some management help with this problem please.
Forum Discussion
EA_Mako so I spoke with support and they said my switch apex account is linked on the ea account as my Xbox account. So why is it not cross progressing?
EA_MakoCommunity Manager
Sorry Lukester192010, but that is not the case unless you're using an Xbox account different than the one connected to the EA account you're posting with currently.
You can check your own account page here to see which platforms are connected to a particular EA account. It would show up like the image below if linked (my image, for reference). It doesn't look like you have a Nintendo account linked to this EA account.
I’m looking at it and for over 3 years for ea I haven’t seen that Nintendo one ooo up
- EA_Mako
Right Lukester192010, that would be because your Nintendo account is linked to a different EA account.
If you have any other emails that may have been used in the past, you can try logging in to see if you might have an EA account with that email, then check the connections page to see if that's where your Nintendo account is linked.
If there's an email you no longer have access to or you otherwise can't recall what other account may have been used, you'd need to speak with our support team to see if they can help track that down.
Just to be extra clear, even if you locate this other EA account, there is no way to combine or move that progress to your Xbox account.
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