Forum Discussion

5 years ago

Solved

Apex fps drop issue

I love the apex legend but there are some issues in games when I play game, firstly fps is OK have 60-80 fps , but probably 10 minutes later, the fps will suddenly drop to 30, seems like lock on 30...

DumbGrouding
5 years ago
@EA_Kent Thanks for your reply!
I was solved this issue today.
I reinstall the Apex application and use the 4:3 stretch resolution, the issue never happened.
And I played one match by 16:9 the issue also not happening.
So I think the issue perhaps result from the game application files.

EA_Kent

Community Manager

5 years ago

Hi @DumbGrouding,

Have you been watching your hardware temperatures while Apex Legends is running? Do they look pretty normal?

DumbGrouding

5 years ago

Yes, temporaries just 60℃
I find this issue is result from nvidia driver, last day I was install the old version of driver, then the issue was be solved

but today, after I reboot my computer ,the issue is reappear

EA_Kent
Community Manager
5 years ago
@DumbGrouding

It's still happening, even on the older NVIDIA driver?
- DumbGrouding
  5 years ago
  @EA_Kent
  YES, and I have a new finding: no matter what version of driver, if I reinstall the driver, then the issues can be resolved, but after restart the computer, the issues happening again.
  I was tried the driver version have : 460.89, 461.09 and latest two version 471.41， 471.68
  so that's mean if I want play Apex fluently, I have to reinstall the driver before I open the game😞
  - EA_Kent
    Community Manager
    5 years ago
    @DumbGrouding
    
    I see, thank you!
    
    Have you checked to see if there are any updates available for your CPU or BIOS? I've seen some cases where that can also make a difference with FPS drops. If you're able to give that a try please let me know if it keeps happening afterward. Thanks again!