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TheDjent1st's avatar
TheDjent1st
10 months ago
Solved

Apex freeze/crash after a few seconds after today's update

Hello, after today's update the game freezes and crashes a few seconds after starting. A few hours before I could play without issues. I don't even have to do anything and it freezes/crashes just s...
  • EA_Mako's avatar
    EA_Mako
    10 months ago

    Hey everyone,

    This should be resolved, thanks again for the patience.

    Please give it another try next time you have a chance to hop back in-game and let us know if you're still seeing an issue.

kkrgo's avatar
kkrgo
10 months ago

When I launch the Steam version of the game, it crashes in the middle and I can't play the game.

EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
10 months ago
Hey @kkrgo,

Are you getting any error messages when the game crashes?
  • ItzN0tU's avatar
    ItzN0tU
    10 months ago

    Hi, @EA_QueenBee 

    Its the same crash/freeze like yesterday.. it was fixed in two minutes, but today it came back.. 

    This is the "error message" what I get : 

    Dumping started...
    Dumping finished. File:
    C:\Users\****\AppData\Local\Temp\PACKER_1143984_5880.dmp
    Uploading started...
    Upload finished (HTTP code: 200).
    Finished.


    As far as I know, this is a report that you guys receive which includes what causes the error.
    • kkrgo's avatar
      kkrgo
      10 months ago
      @カオティックレックス01 hi,Where do you want to upload from?
      • EA_QueenBee's avatar
        EA_QueenBee
        Icon for Community Manager rankCommunity Manager
        10 months ago
        Hey folks,

        Cheers for bringing this to our attention! It's been forwarded to the team and they'll start looking into it. If I need any additional info from you, I'll let you know. 🙂
  • kkrgo's avatar
    kkrgo
    10 months ago
    @EA_QueenBee The error is returned to the desktop screen without being displayed

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