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Sn0wH0und's avatar
6 years ago

Apex freezes whole pc

Hi, a few days ago, my game started freezing. I had to atl+F4 or task manager, but sometimes, it freezes my whole computer. I need to manually restart it. Is it just me and is there a way to fix this

8 Replies

  • I also have this issue. S1 and S2 were fine, but with S3, my PC has hard-locked about 7 times already. I have to press the Reset button - no key combos respond, the mouse pointer is frozen. Happens during games and also in the Firing Range. No error messages are displayed and Windows Event Log records no errors. Apex crash log isn't written to. It's not temperature related - CPU and GPU are warm but certainly not overheating.

    Win 10 x64

    Ryzen 2600X (stock)

    RTX 2080 (440.97)

    16GB

    1920 x 1080 240hz

  • Hi  @Sn0wH0und , @AvgGrunt 

    Delete temp files: open the Start Menu and type %temp%  in the Search field  or click in the Run option in the Start Menu and type %temp% in the Run field.Press Enter and a Temp folder should open. You can delete all files found in this folder, and if any files are in use, they can be skipped.

    Restart your machine and check.

    And maybe 🤔 you may need to do a Clean Boot  https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/  

    -yahel_1

  • @yahel_1 Same problem here 2080ti i9900k eveyrthing on default settings 32 gig ram 3100mhz tried the delete temp files not a single crash yet i will try for a longer session how often do i have to delete the temp files?
  • ill try it deleting temp files too, have the same problem. keeping you up2date

  • I was having this same issue not just with apex but with others games like COD MW, Borderlands 3. What I did and solved the problem I updated my bios to lastes version

    my system is:

    Rog Strix B450

    Ryzen 5 2600

    gtx 1080 gaming x

    Win 10 1903

    16gb ram 3200 Mhz

    Hope this will help you