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Jeff_fufufu's avatar
Jeff_fufufu
2 years ago

Apex keep crashing and casue my PC green screen

so Apex keep crashing and cause my pc green screen. I reinstall apex, can't open it, I open apex through origin, still can't open it. Also I reinstall steam and origin, and reinstall apex from both p...
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
2 years ago
Hey @Jeff_fufufu,

I see your blue screens in the error section alright. Could you make sure that your Windows is completely up to date, please? It looks like your automatic updater ran into a few problems:

https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2

It might also be a good idea to run the Windows system file checker, just in case there's any problems with your operating system:

https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca
Jeff_fufufu's avatar
Jeff_fufufu
2 years ago

But it only happens on Apex, other games work just fine,(like COD, league of legends etc...) so that's really weird.

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