Might be worth checking if your cpu temp / gpu temp is too high.. Sounds like a hardware issue rather than an application issue.
@Salo_MnK wrote:Might be worth checking if your cpu temp / gpu temp is too high.. Sounds like a hardware issue rather than an application issue.
Temp does get high (95°C usually) but I've played plenty of games that also made my laptop reach 90-95°C or so and Apex is the only game that makes my computer crash entirely, so if it really is a temperature issue then there has to be something about this game specifically that messes up my computer and maybe makes temp go even higher than 95°C when I'm not checking, because this is the first time I've had this kind of problem since I got this laptop.
Hey @kiwidis
That sounds frustrating, blue screens are the last thing you want to see while gaming.
I did some research on the file you provided so it took a bit longer to get back to you.
The game itself will never throw a kernel security check failure, this indicated that something went wrong in your memory.
Looking at the file you provided, there was an issue with the Easy anti-cheat, The application flagged a security issue.
This happens when corruption happens or an application or bad actor wants to control this program.
There are a few options that could trigger this kind of issue:
@Zeelmaekersthank you so much for your reply! Knowing what is actually causing the issue is of great help so thanks a lot!
I followed your advice and did a clean reinstall of EAC, which seemed to do the trick for a couple of days as I was able to play as much as I wanted without any blue screens, but yesterday evening my computer crashed twice, so I did another clean install of EAC, but then it crashed again this morning ☹️
About the other possibilities you mentioned, I don't overclock my computer so that can't be it. I also ran one ram health check yesterday, using the Windows memory diagnostic tool, but it didn't flag any errors. I then did another check this afternoon using MemTest86, let my computer do its thing for 3h, then came back and still no errors anywhere.
I guess that means it's something on my computer causing a conflict with EAC? But I've never used any cheating software, so I really don't know where to start looking. Is there a way to pinpoint the cause of the potential conflict?
Community Manager
