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N44BJE058's avatar
N44BJE058
5 years ago

Apex Legends - black screen crash - PC restarts.

Hello, I've been playing Apex a lot on playstation but recently stepped over from playstation to pc. Since i play on PC all i have is really apex legends crashes. Could be either a Apex legends cr...
fliccadw's avatar
fliccadw
5 years ago

I have the same issue, ever since season 6 was released, I have experienced crashes in apex that demands hard reset of the PC. 

I still hear the game sound but the video freezes and cant tab out, CTRL, ALT, DEL or log out from windows. The computer is totally stuck. 

- windows up-to-date 

- Apex (re)installed

- GPU cleaned and reinstalled

- repiared 

No problem with other games such as COD or CS:GO. 

I have a friend that has the same problem with only Apex. 

Solution EA? Over 1k hours in the game and never had this problem before S6. 

SPECS:

CPU:  Intel i5 - 9400F CPU 2.90 (Not overclocked)

GPU: AMND Radeon RX 5700 XT Red devil (not overclocked)

RAM: 16gb 2133 MHz

N44BJE058's avatar
N44BJE058
5 years ago
@fliccadw I see u have the same GPU as me, does your friend have an AMD card aswell?
  • fliccadw's avatar
    fliccadw
    5 years ago
    @N44BJE058 Unfortunaly he has nvidia, but he only experienced this bug twice. Me on the other hand, 2 many times.

    It might be Radeon..
    • N44BJE058's avatar
      N44BJE058
      5 years ago
      @fliccadw Well i'm getting that feeling to be honest. My mate has a 5700 and has the same issue.

      But then i need an explenation. Why does this happen in Apex legends only.. and not in other heavier games?

      Anyway i get 2 type of crashes.

      1: apex crashes with an error.
      2: whole pc crashes, freezes and restarts itself.

      How about you?
      • fliccadw's avatar
        fliccadw
        5 years ago
        @N44BJE058 yes a explanation would be in order...

        I only have the type 2 error that you explain! Computer freezes totally, but I still hear sound (teamspeak and game) and then I have to force reboot the computer using the button.

        ... This is crazy when playing high ranked games - pred will be hard with this *..

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