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IamDadKing's avatar
IamDadKing
4 years ago
Solved

Apex Legends - NZXT CAM Triggering Cheating Ban??

Hello I couldn't find an existing thread covering this topic but saw that it has occurred on other games like Valorant. Can the NZXT CAM trigger the anti-cheat software in Apex Legends to ban you fo...
  • EA_Mako's avatar
    EA_Mako
    4 years ago

    Hey @IamDadKing,

    I'm afraid we wouldn't be able to provide any specific confirmation on what programs would trigger a ban in Apex, however our Terms of Service team does review that information when investigating an appeal.

    You're welcome to submit an additional appeal if you've not already done so and another member of the ToS team will review the situation again.

    If they've completed multiple reviews without any change, we wouldn't be able to provide any additional info via the forums either, sorry.

Trantor_Xx's avatar
Trantor_Xx
4 years ago

Hello, same thing happened to me actually.

I got banned a couple of weeks ago because of cheating. 
I opened many tickets but it’s completely useless, I keep receiving the same response from the ToS. My case is closed and they will not review the case anymore. And this is super frustrating because of course I did not use any kind of cheat or software that can may trigger the anti cheat. I sent a complete list of all the programs installed on my machine (all basic programs that runs on every PC btw) but this did not help. I’m in a limbo where I can’t move forward with the case and all I can do is making absurd assumptions of what can have triggered the ban, or write on this forums with people that had my same issue. 
The only other thing I did in order to had a better FPS performance in game is to change some of the  launch options via the origin game panel. I followed a trusted YouTube video on it and just put those lines of command in the Launch options. Could it be that some of these edited options may have triggered the anti cheat?

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