Forum Discussion

7 years ago

Solved

Apex legends-connection to server times out [PS4]

I’m having a problem when I try to load a match I get kicked out and get a error message that says “connection to server timed out” as the picture shows word from word. please help!!!

EA_Atic
7 years ago
Hey @Legendary-Leek can you take a look on our connective guide to see if helps out https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

let us know what you tried and if that did work out. 🙂

/Atic

EA_Atic

DICE Team

7 years ago

Hey @Legendary-Leek can you take a look on our connective guide to see if helps out https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

let us know what you tried and if that did work out. 🙂

/Atic

Cloudfps1

7 years ago

I've already tried everything on this, but seriously cannot play. What do I do? I was able to play before the latest update, but now I just constantly get kicked. It's been two weeks now.

THEknifeWIFE
7 years ago
I’m having this same issue. Ran all of the connectivity trouble shooting, still cannot join any matches, Solo or in a squad.
- EA_Blueberry
  Community Admin
  7 years ago
  @THEknifeWIFE
  
  Try setting the DNS manually on your console to the Google one (8.8.8.8 and 8.8.4.4) It's been working for people having constantly having disconnections/server timeout errors.
  
  Have you tried switching to a static or dynamic IP?
  - THEwifeKNIFE
    7 years ago
    I have tried changing me DNS, as well as switch to LAN and WiFi Connection’s seeing if the problem was connectivity to the network.
    I have not yet tried a static IP.
    Although, this is localized to Apex Legends for me. All other games run flawlessly online. Ie: Destiny, For Honor and COD.
    Apex is the only one to give me issues with server connection.