Forum Discussion
ramdomly crashing
My spec:
Ryzen 1700
Asus Strix Vega 56
Mem 24GB
@macchky @Gumpyyy, your crashes are in third party DLLs, and Windows wasn't able to tell us their names. So unfortunately, I can only give you general advice. We don't have a way to rule out any specific DLL, but I'd say this is most likely a crash in your graphics driver, since that's one of the few DLLs that's known to create its own threads. But it could also be a lot of other things.
- 6 years ago
@OrioStorm So after a few days of no crashes now i'm randomly getting the same one, its the same as some people above me, i've attached the files and look forward to any and all help.
This is a fresh install of windows and aside from attempting every fix mentioned also disabling windows endpoint audio and restarting it prior to joining a lobby and as you've mentioned no idea why it helps but it does. Thanks for any info you can provide me. I know that this is some DLL crash but do you or anyone else have any pointers for pin pointing which one it could be? stress tests and benchmarking has provided me zero crashes other then in apex. thank you
- OrioStorm6 years ago
EA Staff (Retired)
@Vvantyr, unfortunately I can't help you that much. Windows didn't tell us the DLL name, and it created its own thread, so I don't get any clues from the callstack either. The most likely culprit is the graphics driver, but it could really be any other DLL that makes its own thread.
In the next patch, I've made it so the apex_crash.txt lists all DLLs loaded in the Apex process and their address ranges, but only if Windows wouldn't tell me the name of a DLL in the crash's call stack. I'm hopeful that this information will let me figure out what DLL is causing these crashes, because the "mystery DLL" is now the most common crash I see.